Last updated: October 7, 2026

This English version is provided for information only. In case of discrepancy, the Spanish version prevails.

At Gaien.Data S.L., the company responsible for the LATENTIS BioGrow app, we respect your right to control your personal information. This section explains how you can request the deletion of your data from our mobile application. If you wish to exercise this right, please follow the steps outlined below.

Data Deletion Process

To request the deletion of your personal information, send an email to info@latentis.es with the following details:

• Email Subject: Data Deletion Request - LATENTIS BioGrow
• Required Information: Provide details to help us identify your account or data, such as your associated email address (if applicable), device type, or any other relevant identifier used in the app.
• Request Description: Clearly specify that you wish to delete your personal information, and if possible, indicate which specific data you want deleted (e.g., location data, usage information, etc.).

Upon receiving your request, we will verify your identity to ensure security and process the deletion within one month of your request at most, as required by the GDPR.

Important Considerations

• Impact on Functionality: Deleting your data may limit or prevent the use of certain app features that rely on that information.
• Non-Personal Data: Some aggregated or anonymized data that does not identify you personally may be retained for analytical or service improvement purposes.
• Confirmation: We will send you an email confirmation once the deletion has been completed.
• Additional Rights: Depending on your jurisdiction, you may have other rights related to your data. Please refer to our privacy policy for more details.

If you have any additional questions about this process, feel free to contact us via the same email.